Sustainability and Privacy Innovations Deepen Consumer Trust in Europe
When the General Data Protection Regulation (GDPR) was adopted by the European Union (EU) in April 2016, it was a watershed moment for consumer trust in terms of privacy issues involving personal data. Six years later, in June 2022, EU legislators attempted to do the same thing for consumer trust when it comes to the buying public’s environmental, social, and governance (ESG) concerns by passing the Corporate Sustainability Reporting Directive (CSRD), mandating more transparency from midsize and large companies on these issues.